Laboratory Instrumentation & Compliance Services
One Partner for Uptime, Compliance & Knowledge
Maximize productivity, pass audits with confidence, and empower your team—all with a single point of contact. LabServe brings 20 years of chromatography and mass‑spec expertise to every instrument bench and compliance binder, so you can focus on delivering quality data instead of fighting downtime.
Our Three Service Pillars
1. Field Instrumentation Services
- Preventive Maintenance (PM) – factory‑level PM visits on LC, HPLC, UHPLC, GC, GC‑MS, LC‑MS/MS, ICP‑OES, and autosamplers.
- On‑Demand Repair – next‑business‑day response across the Northeast; OEM‑trained engineers stock critical spares.
- Installation & Qualification – IQ/OQ/PQ packages that satisfy ISO 17025, GLP/GMP, and ELAP.
- Instrumentation Subscription (AIS) – flat monthly plan covering PM, break‑fix, remote monitoring, and loaner units.
“LabServe cut our LC downtime by 43 % year‑over‑year.” – Environmental Lab Director
2. Compliance & Process Consulting
- ISO 17025 & ELAP Readiness – gap assessments, SOP writing, and audit coaching.
- Method Launch & Validation – EPA 533, 537.1, 522, 8260, 1633, and custom LC‑MS/MS workflows.
- Digital Lab Stack – Senaite LIMS, Odoo QMS/ERP, Proxmox + TrueNAS architecture design & integration.
- Workflow Optimization – Lean mapping, KPI dashboards, CAPA systems, and data‑integrity programs (21 CFR Part 11).
3. Training & Knowledge Transfer
- Instrument Theory & Troubleshooting – live, hands‑on sessions for chemists & techs.
- Method Development Bootcamps – experiment design, validation, and documentation best practices.
- Data Integrity & Documentation – ALCOA+, record keeping, and electronic signatures.
- Delivery Formats – on‑site workshops, virtual classrooms, or hybrid; certificates of completion for HR files.
Why Labs Choose LabServe
| Benefit | What It Means for You |
|---|---|
| OEM‑Level Expertise | Senior engineers with Agilent, Thermo, Waters backgrounds. |
| Single Point of Accountability | One partner for hardware, software, and compliance. |
| Cost‑Effective | Up to 50 % savings vs. manufacturer contracts. |
| Rapid Response | Next‑business‑day service across NY, MA, CT, NJ, PA, VT, & NH. |
| Proven Results | 300+ instruments under contract; 40+ labs passed audits first time. |
Engagement Models
- Project‑Based – fixed‑scope installs, validations, or audits.
- Subscription (AIS) – predictable monthly cost; priority queue.
- Retainer / Block Hours – flexible support when you need it.
- Yearly Instrument Service Contracts – fixed yearly instrumentation costs, customized to fit your labs needs.
Ready to Transform Your Lab?
Book a free 30‑minute discovery call and see how LabServe can extend the life of your instruments, streamline compliance, and upskill your team.